British Company VS. Chinese Company regarding Goods Quality Dispute
A British company bought 13,000 pairs of athletic shoes from Ningbo with strict whitening and UK Consumer Product Safety Act terms. Inspection before shipment flagged minor defects deemed acceptable at origin, but in the UK the goods proved unsellable. After SuitWin China Law Firm represented the buyer, the Ningbo Maritime Court ordered roughly $120,000 in damages.
Background
In April 2024, a British company purchased two models of athletic shoes from a Ningbo-based Chinese company. The order explicitly stipulated that the white materials must not yellow and must comply with the UK Consumer Product Safety Act. The Ningbo company shipped 13,000 pairs in October of the same year. Prior to shipment, the UK company's on-site quality inspector confirmed some surface defects but deemed the goods generally acceptable. Upon arrival in the UK, the UK company discovered quality issues rendering the products unsellable.
Dispute
The British company has repeatedly negotiated with the Chinese company, which maintains that since the British company inspected the goods prior to shipment and deemed them acceptable, it refuses to accept returns or provide compensation.
Outcome
After multiple unsuccessful negotiations, the UK company engaged SuitWin China Law Firm to handle the case. Following proceedings at the Ningbo Maritime Court, the court ultimately ruled that the Ningbo company must compensate the UK company $120,000 for the goods.